Frequently asked questions.

After quote approval, manufacturing takes 10 to 15 working days. You receive progress photos throughout the process.

Fill in our contact form, we exchange by email or WhatsApp to refine your project, we send you a quote with a free sketch within 48 hours, then after validation we start manufacturing.

We currently deliver across Mexico. Trees are carefully packaged and shipped with a specialist carrier. An installation guide is included.

We work exclusively with certified solid wood [oak, ash, beech], natural sisal and untreated premium fabrics, selected for their durability and pet safety.